Kenard Engineering’s Commitment to Data Privacy Protection
- How the Kenard Group uses the personal information you share with us and that we learn about you because of our relationship when you use the Site.
- What personal information, if any, the Kenard Group may share about you and the conditions we use to protect your information if it must be shared that has been collected through the Site.
- Other things you should know about privacy and the Kenard Group.
- “Personal Information” includes information that alone or when in combination with other information may be used to readily identify, contact, or locate you or a specific individual.
Your personal data
Through the website, the Kenard Group will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.
You may also provide or we may collect data from you at a number of additional points, for example, when you place an order for our products or complete our form at an exhibition, seminar, or conference. This data may include your name, address, telephone number, email address and product interests.
We also work closely with third parties (including, for example, distributors, sub-contractors in technical, payment and delivery services, credit reference agencies) and may receive information about you from them.
How we may use your data – legitimate business interest
We process personal information for carefully considered and specific legitimate business purposes, which are in our interests and enable us to enhance the products and services we provide, but which we believe also benefit our customers.
When you do provide us with personal data, we use it to respond to your enquiry, process your order, provide you access to specific information or offers and to support our customer relationship with you. We may therefore store and process personal data for the following purposes:
- to provide you with information that you request from us
- to provide you with products and services that you order from us
- to provide you with sales and service support
- to carry out our obligations arising from any contracts entered into between you and us
- for administration of any user account you may create
- to better understand your business needs and how to develop, enhance and improve our products
- to identify and prevent fraud
- to enhance, modify, personalise or improve our services/communications for the benefit of our customers
- to enhance the security of our network and information systems
- to contact you with information in support of your business needs or to conduct online surveys
- to determine the effectiveness of promotional campaigns and advertising
Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard. If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties. You may withdraw your consent at any time, by contacting us at any of the following:
Mail: Kenard Engineering Co. Ltd, Group Head Office, Green Street Green Road, Dartford, Kent, DA1 1QE.
Phone: 01322 421200
You will also be given the opportunity to withdraw consent to receiving marketing or promotional messages from us each time that we contact you. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
Please keep in mind that we may continue to retain your information after the conclusion of our business relationship, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations, or reasonably needed for our legitimate business interests.
Recruitment and job applications
All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.
Visitors to our websites – Non-personal data collected automatically
When someone visits www.kenard.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
The Kenard Group will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. If you are under 18 or otherwise would be required to have parent or guardian consent to share information with the Kenard Group, you should not send any information about yourself to us. As required by law, if we learn the person submitting the information is such a child, we will attempt to delete this information as soon as possible.
To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorised disclosure or access, the Kenard Group uses appropriate technical and organisational security measures.
Links to other websites
Kenard Engineering’s website contain links to other websites. Kenard Engineering is not responsible for the privacy practices or the content of other websites. We encourage you to read the privacy statements on the other websites you visit.
Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/
Questions, comments and complaints
The Kenard Group tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of the Kenard Group’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
The Data Controller is Kenard Engineering Co. Ltd. Its registered address is:
Green Street Green Road
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated 5 May 2018.