Kenard Zero Defects Culture
Adopting the Zero Defects concept within our performance standards and processes has helped reinforce quality an essential element of our value proposition. Embedded within our company culture, quality awareness and a desire to exceed customer expectations drives continuous improvements and a commitment towards achieving right first time.
Zero Defects defines quality as conformance to specification, with a focus on defect prevention rather than inspection. It requires a stable, efficient and repeatable process that delivers results of the highest standards. Our path towards zero defects is very much rooted in engineering capability and manufacturing excellence to meet customers’ constantly increasing quality expectations and ever more demanding product designs and specifications.
Preventing Non-Conformance
Quality begins at the earliest stages of all our projects, informing every operational and service process. To prevent non-conformance, we use multiple methods of quality planning and analysis throughout the project lifecyle, including:
- Define, Investigate, Verify and Ensure (DIVE)
- Fault Tree
- Failure Modes and Effects Analysis (FMEA)
- 5S
- Process Flowchart
- Measurement System Analysis (MSA)
- Gauge Repeatability & Reproducibility (R&R)
- Eight Disciplines Problem Solving (8D)
Our continuous improvement strategy focuses on higher operational efficiency and effectiveness through increased productivity, innovation, reduced waste and teamwork. It drives delivery performance and ability to deliver on budget. This solid foundation raises the platform upon which ongoing quality advancements are made.
Zero Defects Quality Standard
Our aim is for Zero Defects to become the personal standard for and responsibility of all stakeholders, from employees and management, through to our supply chain. This cross-functional, holistic approach underpins our commitment to customers that we will deliver value-adding, precision engineered solutions that exceed their expectations of quality and service.
